Kroll Review

Company Overview

Kroll is not your typical background check service. In fact, they have been in business for over 40 years and have a global reach with offices in 45 cities across 28 countries and nearly 4,000 employees. They specialize in helping businesses conduct background checks and a variety of screening services in a variety of industries. Their real value may be in this variety, which goes far beyond a simple criminal records check, or resume truthfulness evaluation.

Compare Best Background Check

Available Searches

Search InquiriesServicesAccuracy Grade
Background Search A+
People Search  
Criminal Background SearchA
Reverse Phone Number Search  
Reverse E-mail Search  

 

  • Background Search
    This is the most fundamental of all services offered by Kroll.com. The company actually provides a number of options within the broad category including investor background screening, and even executive and board member background checks. This will help you to discover everything about your intended target through the examination of a huge number of records like social security number traces, professional licenses and reference checks, and even industry specific checks. The searches cover the USA as well as international records and databases, something which separates Kroll from most competitors.

  • Criminal Background Search
    A highly rated criminal background search from Kroll also leaves no stone unturned when investigating a potential investor, or associate. This means that the company will examine a huge variety of county, state, and federal criminal records. National databases will be scoured and they even extend these searches to a number of international criminal records. They delve deeply into sex offender registries and even civil court records. Motor vehicle records are examined as well. If your intended target has a military background, these records are also searched for any evidence of criminal activity. The entire process is incredibly accurate and comprehensive.

Case Study

Of course, when thinking about using a site that offers background searches it is always helpful to give them a try first. This way you will have a better understanding not only of what they offer specifically, but also how their system works. This is why we usually try to do a case study where we attempt to use the actual site and do a self-service check on our own. In this case, it was our intention to look for background information on the President of the company, Leland Kroll. Through some other online sources we discovered that he lives in the metropolitan New York area (which is also where the company has their main offices).

But, in this case, Kroll does not offer self-service searches or background checks. At least not until after opening an account and becoming a customer. This is actually a customized procedure, with the company asking you to fill out an online form with your request. After this a company representative will make contact to discuss your options and pricing, terms, and other details. Normally, not being able to conduct a self-service search might be a problem, but the reputation of Kroll makes them a highly regarded partner in this industry.

Key Features

There is a strong variety of services offered by Kroll.com. This includes not only the basic background and criminal background checks but also identity fraud solutions, and even executive and board member screening. Not to mention that you also have the capacity to screen suppliers and vendors as well as possible investors. These services are comprehensive and allow you to find out almost anything on just about anyone. Amazingly enough, Kroll also offers drug & alcohol testing and physical examinations. You may also choose their e-form I9 and E-Verify services within the US.

Fees

Background Check Fees
Trial MembershipN/A
Single Report$0.00 (With Membership)
Membership$30.00/Month


The services offered by Kroll are not standardized at all. In fact, every new business customer has their pricing determined on a customized basis. This takes into consideration the business type, industry, and specific needs. Having said all this, it appears that the most basic type of membership plan starts at around $30.00 per month. Of course, prices do go up from here. Membership will also give you the ability to run a number of background reports, depending on your level and options chosen.

Methodology

Kroll works so efficiently because they have an international network. They are able to search not only public records sites all around the globe, but go into tremendous detail when looking for information about a specific person. This includes criminal records and government databases, even sex offender registries.

Reliability

In terms of reliability, Kroll runs all their searches through a secure server that actually encrypts the data to prevent anything funny from happening. They even have a number of fact checkers and other searchers working for them to verify the information before it is delivered to their customers.

Safety & Security

Kroll ensures that they have all data encrypted using a secure SSL system that compares favorably to many in the industry. The searches are all customized and many are conducted by actual investigators, ensuring that you are the only one to receive that exact information. Additionally, Kroll is regarded as one of the most trusted companies in the industry.

Customer Support

There are two levels of support offered by Kroll. For those simply interested in more information about the company, email will probably be your best option. They are answered by real people, usually within a 24 hour turn-around time and provide comprehensive answers to your inquiries. For customers, you can also give them a call on a toll-free number and actually speak with a representative live. You will them to be very knowledgeable and helpful about all things related to the security and background check industry.

Bottom Line

With over 40 years in the business, a global reach, and such an extensive variety of services to offer, Kroll is definitely a company to consider. That they are also considered to have an excellent reputation in this industry is another factor in their favor. Definitely consider using their services today.

Compare Best Background Check

Note: This Background Check service is not FCRA compliant. You may not use Kroll's service, or the information it provides, to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. This is applicable, but not limited to, a Background Search, Credit Background Check, Criminal Background Check, and/or Driving Record. Kroll is not a consumer reporting agency and does not, and cannot, provide consumer reports. These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.

Disclaimer: We work hard to offer you valuable and reliable information about all of the products and services we review. In order to provide you with this free service, we use links on our site that provide us with commissions for referring you to the seller's site. We guarantee that this does not influence the material we present, but may influence the positioning on our site, and only supports our efforts to offer you the best and most relevant information possible.

Top 5 Background Check Sites