First Choice Review

Company Overview

First Choice is a Hollywood, California based identity screening service with more than 25 years of experience in the industry – first established in 1996. As one of the very first background screeners, First Choice offers a range of different services.

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Available Searches

Search InquiriesServicesAccuracy Grade
Background SearchA
People Search  
Criminal Background SearchA
Reverse Phone Number Search  
Reverse E-mail Search  

 

  • Background Search
    The background search of First Choice is made up of a collection of different services offered through the website, including the verification of all education. Personal & Business Reference checks are part and parcel of the system, alongside Workers’ Compensation reports, Professional License Verification and Social Security Traces.

  • Criminal Background Search
    As the main feature of First Choice’s service, the criminal background search trawls a raft of federal, national and local databases. These include the Country Criminal Search and ‘FirstCheck’ – along with Statewide Criminal Search, consultations on the Sex Offender Registry and the Terrorist Watch List. All criminal background checks are conducted manually by registered court researchers who visit the relevant courthouses in person.

Case Study

To assess the validity and accuracy of First Choice's services we attempted to find information on a First Choice employee. Our initial interest was to conduct a search on the First Choice Vice President of Sales, Kim Kurey we were not able to. Unfortunately the ability to search the company's databases isn’t available to non-customers. Despite this small hiccup, through research of external reviews of the service individuals have continually cited the excellent credibility, accuracy and speed of the First Choice service. While we trust the opinion of actual customers, a free trial or free version would be great to experience this first hand.

Key Features

First Choice really comes into its own when searching for the criminal history of an individual. Consulting the Department of Corrections, Parole & Releases Files and the County Criminal Records – the results are highly relevant and accurate. Consultation with the Office of Foreign Assets Control gives First Choice the ability to check identities against the terrorist watch list. Drug testing can be facilitated using nationwide laboratories, along with CDLIS search and international checks.

Fees

Background Check Fees
Trial MembershipN/A
Single ReportContact for Pricing
MembershipContact for Pricing


The pricing system behind First Choice is negotiated on a corporate basis – requiring a call back from the First Choice sales team. Prices can be negotiated depending upon the amount of searches a company will want to make in a given time period, whilst the price will also be sensitive to the type of information required.

Methodology

First Choice's methodology is largely based on their expert team of analysts and researches conducting the outreach on a manual basis. For criminal record checks, court researchers will travel to the courthouse in person to consult the records and make notes on relevant red flags. The manual nature of First Choice's research can take a little longer than other services, but it will undoubtedly be more targeted, relevant and current.

Reliability

First Choice has access to a number of official databases across the county, federal and national reserves. With experts going out into the field and personally compiling the reports and information – the reliability of First Choice information cannot be doubted. Having been in existence since 1996 it is easy to see that the service is certainly doing something right!

Safety & Security

The safety and security of information that First Choice holds is paramount to their public service, information they guard fiercely with state-of-the-art technology. The website and searching portal are both protected by SSL certificate encryption and need a username and password to access. With international links to other federal agencies around the globe – security is a very important facet of the First Choice Background engine.

Customer Support

The customer service team of First Choice can be reached via e-mail for sales and technical support. Both channels can also be contacted through telephone support and by fax during working hours (9:00pm to 5:30pm EST) on weekdays.

Bottom Line

First Choice has been a powerful name in the background screening industry since their first steps into the market in the mid-1990s. With a long history of delivering fast and accurate results, the First Choice personal approach is to investigation is the spine of its success and the service continues to deliver innovation to its methodology to reflect modern changes. Finding a better criminal background checker would be a difficult task in light of First Choice's exhaustive list of databases and data streams.

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Note: This Background Check service is not FCRA compliant. You may not use First Choice's service, or the information it provides, to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. This is applicable, but not limited to, a Background Search, Credit Background Check, Criminal Background Check, and/or Driving Record. First Choice is not a consumer reporting agency and does not, and cannot, provide consumer reports. These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.

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